some questions we get!
WHY ARE THEY SO DAMN GOOD?
Magic? Nope just three years of research, development, and arguing with gravity to make the most comfortable, best-fitting heel on Earth.
DO ALL COLOURS FIT THE SAME?
Yes they do! The heel and foot construction for all Harpers is the same. We have noticed that the patent styles can fit a but snugger but most customers still choose the same size.
WHEN WILL I GET MY BEAUTIFUL SHOES
When you purchased, the item would indicate if they are in stock or a reserve yours.
On the reserve yours there is a date that indicates when they will be arriving!
Shipping takes 2-5 business days from our warehouse in Kelowna, BC.
Where are they manufactured?
Our shoes are crafted in China by a small, highly skilled factory chosen for its craftsmanship, attention to detail, and commitment to quality. We work closely with our production team to ensure every pair meets our exacting standards, from structure to comfort to finish.
RETURNS & EXCHANGES
If your shoes were a discounted price they are returnable for store credit.
If you paid full price we offer full refunds when you start a return within 15 days of receiving your Harpers.